About Us

COSPLAY DONYA


武漢市萌漫貿易会社
430000 湖北省武漢市東西湖区武漢客庁J-2401

■Associate Company
株式会社画
〒3560008 埼玉県ふじみ野市元福岡2-3-28

E-mail:order@takedashingen.net
※Hardly do we use the telephone for the call it can’t be recorded.

 

Shipping & Delivery


Shipping from china via EMS of the post office

 

Payment


Alipay· Credit Card (paypal)

 

Returns


The scope of the cooling-off period system is limited strictly to some types of trading, like door-to-door sales. While online shopping does not apply in this case.
You can know about the details of our commodities and then decide whether to choose it or not according to your needs via our website. Respecting the above-mentioned fact, the cooling-off period system doesn’t apply for for online shopping. Please be aware of it in advance.

 

General Return Policy


Once you receive any defective items please contact us within a week and send us the pictures by email.
We’ll confirm the defective items and re-ship the original products, certainly our company also pay the returning shipping costs if the return is a result of our fault.
Please be aware that we will not accept a return if you make the clothes dirty or broken. 
The commodities are unable to be returned or reshipped as you make a wrong order or for the reason of the color is inconsistent with the description of monitors. Most of our products are adopted special processing technology so please be aware that our company could not accept a return on the ground of the feeling of using or wearing the items.

※Defective sale items can not be returned or exchanged within the conditions below.
1.Receive the goods over a week.
2.Get the goods dirty or torn by yourself.
3.Return the goods without contacting us.
4.Accessories are lost
5.Goods that are not purchased in our store.

 

Return Postage Costs & Service Charges


The costs are at your expense unless we send the items which are faulty or incorrect.

 

Refund


We’ll transfer the money to the designated account as soon as we receive the return items.

 

Return Address


COSPLAY DONYA
武漢市萌漫貿易会社
430000 湖北省武漢市東西湖区武漢客庁J-2401
TEL:050-5806-1777

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